May 1, 2020 | Change, Featured, Leadership, SBlog, Strategy
Response, Recovery, Reimagination We’ve created a 3-part article series for you and your leadership team to survive in the interim, endure the next 3 to 12 months, and achieve growth in the long term. We are sharing how we are serving our clients with a 3- phase...
Feb 1, 2020 | Change, Culture, SBlog
Working in a toxic culture is unhealthy. Life is too short to stay in an unhealthy and toxic workplace. Therefore, it’s important to recognize a toxic culture and know when it is time to leave. Many years ago, I excitedly walked into an office for an...
Oct 1, 2019 | Change, Leadership, SBlog, Team Dynamics
Looking for creative ways to recognize employees for a job well done? You’ve come to the right place! The other day I was in a local restaurant picking up a tea to drink. The employee seemed upset and flustered. She was upset that she didn’t have extra help. She...
Aug 1, 2019 | Customer Experience, SBlog
Client Promises So, what does making customer promises have to do with the great recession? Well… let me tell you …… Remember November From October 2007 to October 2008: GM’s stock hit a 60 year low Unemployment started to rise quickly,...
Jul 1, 2019 | Leadership, SBlog
Introspective Leadership Makes You A Better Leader What is the key to leading yourself and being a great leader? Don’t Google it – just tell me what is the first leadership quality or phrase that enters your mind. If you guessed self-awareness, you are right! Being...