Nov 1, 2020 | Culture, Customer Experience, SBlog
Image by Valentin Tikhonov from Pixabay Hello? Is anybody out there? Just a sea of socially distanced people with their heads down looking at phones. Facebook, Twitter, Instagram, TikTok, and others are all reporting increase usage of their platforms since the...
Aug 1, 2019 | Customer Experience, SBlog
Client Promises So, what does making customer promises have to do with the great recession? Well… let me tell you …… Remember November From October 2007 to October 2008: GM’s stock hit a 60 year low Unemployment started to rise quickly,...
