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EverHeart Hospice

Empowering a Culture of Compassion Through Leadership Coaching and Development

Anderson 1
Anderson 2
Anderson 2

Industry:

Healthcare

Client’s Goal:

EverHeart Hospice was at a transformational point in its evolution. The organization aimed to embed leadership development into daily operations and drive a culture shift that aligns with its values: Integrity, Compassion, Excellence, Patient and Family Centered, and Community Focused. Their objectives included bridging the gap between leadership and staff, reduce turnover, eliminate a standing “us vs. them” culture, and strengthening onboarding processes to build cultural alignment from day one.

Our Solution:

Stratavize Consulting Inc. partnered with EverHeart Hospice to implement a leadership and culture transformation initiative, with a strong focus on ongoing coaching at both executive and leadership levels.

In partnership with EverHeart, our process was to:
icon Develop a Micro-Learning Series full of 12 monthly tactical sessions for leadership covering client picked topics to address.

icon Develop a custom onboarding program including branded digital onboarding modules that emphasize EverHeart’s cultural values and patient promises

icon Facilitate an All-Team Development Day to align staff to the ongoing culture transformation

icon Develop an employee engagement survey to follow up on a benchmark 2023 survey to assess current employee satisfaction

icon Individual coaching for leadership

Deliverables:

ACS FIRST

check Employee Engagement Survey Report

ACS FIRST

check Onboarding Modules

ACS FIRST

check Micro-Learning Session Reports

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