Feb 4, 2020 | Change, Culture, SBlog
Many years ago, I walked into an office excited for an interview. I was buzzing with energy thinking of the great work we would be doing together and how much I wanted this consulting job. I had driven over 10 hours the day before to reach Charlotte, North...
Jan 7, 2020 | Leadership, SBlog, Team Dynamics
Build Trust. Come Together. Catalyze Change. Well, 2020 is here! It amazes me how fast time goes by. We’ve all heard it before, the older you get the faster it goes. When we’re 20 that doesn’t even seem possible but, then suddenly you’re 40 having a mid-life crisis!...
Nov 5, 2019 | Change, Culture, Process, SBlog
Put an end to perfection loop Putting an end to Perfection Loop I have spent most of my professional career on a computer so when I get a chance to do hands-on physical work I go with a lot of enthusiasm. My husband and I have flipped houses long before HGTV made it...
Oct 2, 2019 | Customer Experience, Process, SBlog, Strategy
Are Fintech Apps a Game Changer Or Is It Just Hype? In this article, we question if fintech apps like Acorns and Stash are changing the game or if it’s just hype. Then, offer 4 Ways Community Banking and Credit Unions can Win Against Fintech Apps. In 2018, about 61...
Jul 16, 2019 | Culture, SBlog, Team Dynamics
Claim your title as the Most Effective Meeting Holder Ever S.T.O.P Terrible Meetings Before They Start! Lets be honest, when was the last time you said “WOW! That was a FANTASTIC meeting!” Or should I say have you ever said that? Unfortunately, too many of...
Jul 9, 2019 | Customer Experience, Featured, SBlog
Client Promises So, what does making customer promises have to do with the great recession? Well… let me tell you …… Remember November From October 2007 to October 2008: GM’s stock hit a 60 year low Unemployment started to rise quickly,...
