Sep 15, 2020 | Leadership, SBlog
The Secret To Getting What You Want What’s the secret to getting what you want? Ask. We don’t get what we don’t ask for. It sounds so simple and yet, for many of us, it is so hard. Several years ago, I was taking my husband’s nephew to school....
Aug 15, 2020 | Leadership, SBlog
Leading from Your Seat One important aspect of understanding your leadership style is realizing you don’t have to be in a conventional leadership role, CEO or executive, to be a leader. Because there are 6 leadership styles it is important to have the self-awareness...
Aug 1, 2020 | Leadership, SBlog
Do you think connection is key to happiness? I think so….. In 2019, I spent more time in my local community surrounded by a variety of different people. I volunteered more, attended many different types of events and went out to lunch with friends. I felt happy...
Jul 15, 2020 | Leadership, SBlog
Would you put your 14-year old son, into the driver’s seat of the family station wagon, where until now he has only been a passenger, give him a thumbs up while telling him to drive the store for bread? No, right? Then why do so many industry ‘experts’ put their...
Jul 1, 2020 | Culture, Customer Experience, Leadership, SBlog
Image by Pixabay What do you get when you mix Krulak’s Law, company reputation, and investing in your frontline employees? A great experience cocktail. Let me explain….. I recently went on a rant about being the expert in your field to vent my frustration...
May 15, 2020 | Change, Culture, Leadership, Process, SBlog, Strategy
Response, Recovery, Reimagination This is part 2, crisis recovery, of a 3-part article series designed for mid-sized to large organizations. The 3-part series will, firstly, help you respond to the initial impact on your business, secondly, endure the next 3 to 12...