Jul 1, 2020 | Culture, Customer Experience, Leadership, SBlog
Image by Pixabay What do you get when you mix Krulak’s Law, company reputation, and investing in your frontline employees? A great experience cocktail. Let me explain….. I recently went on a rant about being the expert in your field to vent my frustration...
May 15, 2020 | Change, Culture, Leadership, Process, SBlog, Strategy
Response, Recovery, Reimagination This is part 2, crisis recovery, of a 3-part article series designed for mid-sized to large organizations. The 3-part series will, firstly, help you respond to the initial impact on your business, secondly, endure the next 3 to 12...
May 1, 2020 | Change, Featured, Leadership, SBlog, Strategy
Response, Recovery, Reimagination We’ve created a 3-part article series for you and your leadership team to survive in the interim, endure the next 3 to 12 months, and achieve growth in the long term. We are sharing how we are serving our clients with a 3- phase...
Apr 15, 2020 | Leadership, SBlog
Photo credit: Newsweek https://www.newsweek.com/joe-exotic-sentenced-22-years-1483741 I have a confession: I got sucked in. I’m the anti-mainstream. I rarely do anything “the crowd” does. Yes, I’m writing about Tiger King! YIKES!...
Mar 15, 2020 | Change, Culture, Leadership, SBlog, Strategy
Four weeks ago, I was riding a wonderful wave of excitement. The economy was good, new clients were inquiring, new proposals were being written, new employees being interviewed, new speaking engagements were being booked, my health was good, and my family was feeling...
Mar 1, 2020 | Change, Leadership, SBlog
The Bullet Journal Method is blowing up the Internet. However, if you’ve never heard of the Bullet Journal or you are not sure why you would want to use a bullet journal. You’re not alone. I just learned about the Bullet Journal Method and it’s...
